Shipping policy
At Altmeds, we strive to provide our customers with the best possible shipping experience. This Shipping Policy outlines the terms and conditions that govern the shipping of products purchased from our website, altmeds.in. By placing an order with us, you agree to the terms and conditions stated in this Shipping Policy.
1. Shipping Destinations
We currently ship products within India. We do not offer international shipping at this time.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
Please note that delivery times are estimates and may vary based on your location and the availability of products. Orders are processed and shipped on business days only (Monday through Friday, excluding holidays).
3. Shipping Costs
Shipping costs are calculated at checkout and are based on the weight and dimensions of the products ordered, as well as the shipping method selected. The total shipping cost will be displayed before you complete your purchase.
4. Order Processing
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, including tracking information if available. Please ensure that all shipping information provided is accurate to avoid any delays.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery on the carrier’s website.
6. Shipping Restrictions
Certain products may be subject to shipping restrictions due to local regulations or carrier limitations. If an item in your order cannot be shipped to your location, you will be notified during the checkout process.
7. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our customer service team at [email address] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.
8. Incorrect Shipping Information
If you provide incorrect shipping information at the time of purchase, please contact us immediately at [email address]. We will do our best to update your information before the order is shipped. However, we are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information.
9. Return and Refund Policy
Please refer to our Return and Refund Policy for information on returning products and requesting refunds.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
- Email: rahmanhomoeohome@gmail.com
- Phone: +91 97175 62093
By placing an order with Altmeds, you agree to this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice. Any changes to this policy will be posted on our website.
Thank you for choosing Altmeds. We appreciate your business and are committed to providing you with a seamless shipping experience.